About Express
Express is an American fashion retailer that offers clothing, shoes, and accessories for men and women. Established in 1980, the brand has become known for its trend-forward, high-quality fashion at affordable prices.
Express offers a wide range of clothing, from casual and relaxed to more formal and dressed-up styles. They also offer a range of sizes, making their clothing accessible to a wide range of customers. In addition to its own private label clothing, Express also offers a selection of designer and branded clothing and accessories.
Express has both physical retail locations and an online store, making it easy for customers to browse and purchase their products. They offer a range of shipping options, including standard and expedited shipping, and free shipping is available on orders over a certain amount.
Express Clothing Pros & Cons
Pros:
- Express offers a wide range of on-trend clothing that is fashionable and stylish.
- Express offers high-quality clothing at affordable prices, making it a great option for those on a budget.
- Express offers a range of sizes, making their clothing accessible to a wide range of customers.
- With both physical retail locations and an online store, Express makes it easy for customers to browse and purchase their products.
- Express offers a range of shipping options, including standard and expedited shipping, to meet the needs of their customers.
Cons:
- Express has a limited number of physical retail locations, making it difficult for some customers to access their products.
- Some customers have reported quality issues with Express clothing, including poor stitching and fabric quality.
- Express does offer sales and discounts, but some customers have reported that these events are infrequent.
- Some customers have reported that the sizing of Express clothing can be inconsistent, making it difficult to find the right fit.
Express Clothing Products
Express offers a wide range of clothing, shoes, and accessories for both men and women. Some of their most popular product categories include:
Women’s Clothing
Express offers a wide range of women’s clothing, including dresses, skirts, pants, jeans, tops, and jackets.
Men’s Clothing
Express offers a selection of men’s clothing, including suits, dress shirts, casual shirts, jeans, and outerwear.
Shoes
Express offers a range of shoes for both men and women, including sneakers, boots, sandals, and dress shoes.
Accessories
Express offers a range of accessories, including jewelry, belts, hats, scarves, and handbags.
Denim
Express offers a selection of denim clothing, including jeans, jackets, and skirts, in a range of styles, fits, and washes.
These are some of the product categories offered by Express, but the brand also offers a wide range of other clothing and accessories. Their product offerings are constantly changing to reflect current fashion trends, so it is recommended to check the Express website or visit a store for the most up-to-date information.
Where to Buy Express Clothing
Express Clothing is available at a variety of retail locations and online. Here are the ways you can purchase Express Clothing:
- Physical Retail Stores: Express has retail stores located in shopping malls and shopping centers across the United States. You can find a store near you by using the store locator on the Express website.
- Online Store: Express has an online store at www.express.com where you can browse and purchase their products from the comfort of your own home.
- Department Stores: Express clothing is also available at select department stores, including Macy’s, Dillard’s, and Nordstrom.
- Third-Party Retailers: Express clothing is also available at third-party retailers such as Amazon, Zappos, and Kohl’s.
Express Clothing Promotions & Discounts
Express frequently offers promotions and discounts to their customers. Here are a few ways you can take advantage of these deals:
- Sales: Express has periodic sales events where you can find discounts on select clothing, shoes, and accessories.
- Coupons and promo codes: Express often releases coupon codes and promo codes that can be used during checkout for a discount on your purchase. These codes can be found on the Express website, in their email newsletters, or through online coupon websites.
- Loyalty Program: Express has a loyalty program called the Express Next program, which allows customers to earn points with every purchase that can be redeemed for rewards and discounts.
- Student Discount: Express offers a 15% discount to students with a valid student ID.
- Military Discount: Express offers a 15% discount to military personnel with a valid military ID.
Express Clothing Shipping Policy
Express Clothing offers several shipping options for customers in the United States:
Standard Shipping: Express offers standard shipping for orders placed on their website, which usually takes 4-7 business days to arrive. Standard shipping is free for orders over $50 and costs $8 for orders under $50.
- Express Shipping: Express also offers express shipping, which takes 2-3 business days to arrive. The cost of express shipping varies depending on the value of the order.
- Overnight Shipping: Express offers overnight shipping, which takes 1 business day to arrive. The cost of overnight shipping also varies depending on the value of the order.
- In-Store Pickup: Express offers in-store pickup for customers who prefer to pick up their order at a physical Express store. This option is free and allows customers to pick up their order the same day if the order is placed by 4pm.
Express Clothing Return & Refund Policy
Express Clothing has a flexible return and refund policy for customers who are not completely satisfied with their purchase. Here are the details of their policy:
- Timeframe: Express allows returns within 90 days of purchase, as long as the items are in new and unused condition, with original tags and packaging.
- Method: Express accepts returns through mail or in-store. To return by mail, customers can initiate the process on the Express website and print a pre-paid return label. To return in-store, customers can bring the items and the original receipt to any Express store.
- Refunds: Refunds for returned items will be issued in the original form of payment. If the original form of payment is not available, a merchandise credit will be issued.
- Exceptions: Express does not accept returns or provide refunds for final sale items, express shipping charges, gift cards, or items marked “As Is.”
How to Contact Express Clothing
There are several ways to contact Express Clothing:
- Customer Service: Express has a customer service team available to assist with any questions or concerns. You can reach their customer service team by calling 1-888-397-1980 or by filling out a contact form on their website.
- Live Chat: Express has a live chat option on their website, which allows you to speak with a customer service representative in real-time.
- Social Media: Express is active on social media platforms, including Facebook, Instagram, and Twitter. You can send a message through their social media accounts for assistance.
- Email: You can also send an email to Express at [email protected] for assistance.
- Mail: Express Clothing can be reached by mail at:
Express, LLC
Attn: Customer Service
One Limited Parkway
Columbus, OH 43230
Regardless of the method you choose to contact Express, it is recommended to have your order information available for a more efficient and effective resolution.
Overall, Express is a well-known and respected fashion retailer that offers a wide range of clothing, shoes, and accessories for both men and women, making it a great choice for anyone looking for high-quality, fashionable clothing at affordable prices.
