Overview Catch.Com.au
Catch.com.au is an online marketplace based in Australia that offers a wide range of products at discounted prices. It was founded in 2006 and acquired by Wesfarmers in 2019.
The website features a variety of categories, including fashion, beauty, electronics, home & garden, groceries, sports & outdoor, and more. It offers a range of products from popular brands as well as lesser-known ones, including both local and international brands.
Catch.com.au operates on a flash-sale model, meaning that the discounts are only available for a limited time. Customers can make purchases on the website using a variety of payment options, including credit cards, PayPal, and Afterpay. The company also offers free shipping for eligible orders over a certain amount and a range of other delivery options for customers to choose from.
Catch.com.au has grown to become one of the largest online marketplaces in Australia, attracting millions of customers every year with its discounted prices and wide product range.
Products Catch.Com.au
Catch.com.au offers a wide range of products across various categories. Some of the popular categories and products available on the website are:
- Fashion – Men’s and women’s clothing, shoes, accessories, and jewelry from popular brands.
- Beauty – Makeup, skincare, haircare, and personal care products from popular brands like L’Oreal, Maybelline, Olay, and more.
- Electronics – Mobile phones, laptops, TVs, home appliances, gaming consoles, and other electronics from popular brands like Samsung, Apple, Sony, and more.
- Home & Garden – Furniture, bedding, kitchen appliances, home decor, and other household essentials from popular brands.
- Groceries – Food and beverages, health and wellness products, and other grocery items.
- Sports & Outdoor – Fitness equipment, outdoor gear, camping and hiking essentials, and sports equipment from popular brands like Nike, Adidas, Puma, and more.
Catch.com.au also offers a range of other categories, including baby and kids, pets, books, and more. The website regularly updates its product range with new items and deals, making it a popular destination for online shoppers in Australia.
Promotions & Discounts Catch.Com.au
Catch.com.au offers a range of promotions and discounts to its customers throughout the year. Here are some of the popular ones:
- Daily Deals – The website offers daily deals on a wide range of products, with discounts of up to 50% or more.
- Clearance Sale – The clearance sale is a seasonal event where customers can enjoy discounts of up to 70% on selected items across various categories.
- Free Shipping – Catch.com.au offers free shipping for eligible orders over a certain amount, which varies depending on the product and location.
- Newsletter Sign-Up – Customers who sign up for the newsletter receive exclusive discounts, promotions, and early access to sales.
- CatchClub – CatchClub is a subscription-based loyalty program that offers members free shipping, exclusive discounts, and other benefits.
- Afterpay – Catch.com.au partners with Afterpay, a popular buy-now-pay-later service, allowing customers to split their purchase into four interest-free payments.
- Price Match Guarantee – Catch.com.au offers a price match guarantee, ensuring customers get the best price possible by matching the price of a product if it’s available at a lower price elsewhere.
These promotions and discounts make Catch.com.au a popular destination for online shoppers looking for great deals on a wide range of products.
Shipping & Returns
Catch.com.au offers a range of shipping options for its customers across Australia. Here’s an overview of their shipping policy:
- Free Shipping – Catch.com.au offers free shipping for eligible orders over a certain amount, which varies depending on the product and location.
- Standard Shipping – Standard shipping is available for a flat fee, and the delivery time varies depending on the location.
- Express Shipping – Express shipping is available for an additional fee and delivers the order within 1-3 business days.
- Same Day Delivery – Same day delivery is available for select products in select areas.
Catch.com.au also offers hassle-free returns for most products within a certain timeframe. Here’s an overview of their returns policy:
- Returns Window – Most products can be returned within 30 days of receipt.
- Return Shipping – Customers are responsible for the return shipping fees unless the product is defective or damaged.
- Refunds – Refunds are processed once the returned product has been received and inspected. The refund amount includes the purchase price and any applicable taxes but excludes the original shipping cost.
- Exclusions – Some products may not be eligible for returns or may have different return policies due to their nature, such as perishable goods, personalized items, or digital downloads.
Overall, Catch.com.au has a customer-friendly shipping and returns policy, making it easier for customers to shop with confidence.
Is Catch.Com.au Legit
Yes, Catch.com.au is a legitimate and reputable online marketplace based in Australia. It has been operating since 2006 and has grown to become one of the largest e-commerce websites in Australia, attracting millions of customers every year.
Catch.com.au has a wide range of products available from popular brands and lesser-known ones, with competitive prices and regular promotions and discounts. The website is also user-friendly and offers various payment options, including credit cards, PayPal, and Afterpay.
The company has a transparent shipping and returns policy, with free shipping for eligible orders over a certain amount and hassle-free returns for most products within a certain timeframe. Additionally, Catch.com.au has a customer service team that is available to help customers with any queries or issues they may have.
In conclusion, Catch.com.au is a legitimate and trustworthy online marketplace that offers a wide range of products and a great shopping experience to its customers.
Is Catch.Com.au Safe
Yes, Catch.com.au is generally considered a safe website to use. The website uses industry-standard security measures to protect customers’ personal and financial information, including SSL encryption to secure online transactions.
Catch.com.au also has a privacy policy that outlines how they collect, use, and protect customers’ personal information. The website only shares information with third parties to fulfill orders, provide customer service, and for marketing purposes with the customer’s consent.
Additionally, Catch.com.au has a customer service team that is available to assist customers with any concerns they may have, including any issues related to security or fraud.
It’s important to note that customers should take their own precautions when shopping online, such as using a strong and unique password, not sharing personal information with anyone, and regularly monitoring their account activity. However, overall, Catch.com.au is a reputable and safe online marketplace to shop on.
Customer Support
Catch.com.au offers various options for customer support. Here are some of the ways customers can get in touch with their customer support team:
- Live Chat – Customers can chat with a customer support representative through the website’s live chat feature, available from 9 am to 9 pm AEST.
- Email – Customers can email Catch.com.au’s customer support team at any time through the website’s contact form or directly at [email protected].
- Phone – Customers can call Catch.com.au’s customer support team on 1300 222 824 from Monday to Friday, 9 am to 5 pm AEST.
- FAQ Section – The website also has an extensive FAQ section that provides answers to commonly asked questions about orders, shipping, returns, payments, and more.
Catch.com.au’s customer support team is known for being responsive and helpful, with a focus on resolving customer issues as quickly and efficiently as possible. Additionally, Catch.com.au’s website is easy to navigate and provides customers with a seamless shopping experience.
Pros & Cons
Here are some pros and cons of shopping on Catch.com.au:
Pros:
Wide range of products – Catch.com.au offers a broad range of products, including popular and niche brands, giving customers a variety of options to choose from.
Competitive pricing – The website offers competitive pricing on most products, with regular promotions and discounts available to customers.
Free shipping – Catch.com.au offers free shipping for eligible orders over a certain amount, making it more convenient and cost-effective for customers to shop.
Hassle-free returns – The website has a customer-friendly returns policy, with hassle-free returns for most products within a certain timeframe.
CatchClub loyalty program – CatchClub is a subscription-based loyalty program that offers members free shipping, exclusive discounts, and other benefits.
Cons:
Limited international shipping – Catch.com.au only ships to select countries outside of Australia, which may limit its accessibility to international customers.
Return shipping fees – Customers are responsible for the return shipping fees unless the product is defective or damaged, which may be inconvenient and costly for some customers.
Product availability – Some products may go out of stock quickly, which may result in customers missing out on a product they were interested in purchasing.
Limited customer support hours – Catch.com.au’s customer support is available for a limited number of hours, which may be inconvenient for customers who need assistance outside of those hours.
Overall, Catch.com.au is a reputable and customer-friendly online marketplace that offers a wide range of products at competitive prices. However, like any other online store, it has its limitations and drawbacks, but the pros outweigh the cons for most customers.
Conclusion
In conclusion, Catch.com.au is a reputable and trustworthy online marketplace that offers a broad range of products at competitive prices. It provides a seamless shopping experience for its customers, with free shipping for eligible orders, hassle-free returns, and a customer-friendly returns policy. The website also has a responsive customer support team that is available through live chat, email, and phone.
While the website has some limitations, such as limited international shipping and return shipping fees, the pros outweigh the cons for most customers. Catch.com.au has been operating for over a decade and has grown to become one of Australia’s largest e-commerce websites, attracting millions of customers every year. Its commitment to providing customers with a safe, secure, and convenient shopping experience has contributed to its success and reputation in the industry.
